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Can dealing with emotional exhaustion lead to enhanced happiness? The roles of planning and social support

机译:应对情绪疲惫可以增强幸福感吗?规划和社会支持的作用

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Drawing upon the sustainable happiness model (Lyubomirsky, Sheldon, & Schkade, 2005), we examine boundary conditions to the detrimental effect of emotional exhaustion on happiness. We posit that perceiving low supervisor support enhances the employee's engagement in the development of an action plan, which, when paired with an active search for instrumental social support, boosts happiness. Drawing on three distinct samples from participants working in diverse occupations (81 Portugal-based team leaders working under direct supervision; 177 US-based supervised full-time workers and 242 US-based employees working full-time and under direct supervision), we found that perceived supervisor support (PSS) moderated the emotional exhaustion-planning association, whereas searching for instrumental social support moderated the planning-happiness relationship. We also found that the indirect effect of emotional exhaustion on happiness, via planning, was positive and significant only when employees perceived low supervisor support and searched highly for instrumental social support. We conclude that under some conditions, the process of dealing with emotional exhaustion can enhance happiness. Implications for research on happiness, coping and social support are discussed, as well as implications for practice.
机译:利用可持续的幸福模型(Lyubomirsky,Sheldon和Schkade,2005),我们研究了情绪疲惫对幸福的有害影响的边界条件。我们认为,上级主管的支持不足会增强员工参与制定行动计划的积极性,并与积极寻求工具性社会支持相结合,可以增进幸福感。我们从三个不同行业的参与者中抽取了三个不同的样本(81位驻葡萄牙的团队负责人在直接监督下工作; 177位美国受监督的全职员工和242位在全职和直接监督下在美国工作的员工),我们发现认为上司支持(PSS)减轻了情绪衰竭与计划的联系,而寻求有帮助的社会支持则减轻了计划与幸福的关系。我们还发现,只有当员工意识到上级主管的支持程度低并且强烈寻求社会支持时,通过计划,情绪疲惫对幸福的间接影响才是积极而显着的。我们得出的结论是,在某些情况下,应对情绪疲惫的过程可以增强幸福感。讨论了对幸福,应对和社会支持的研究意义以及对实践的意义。

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