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Beyond Shared Perceptions of Trust and Monitoring in Teams: Implications of Asymmetry and Dissensus

机译:团队中对信任和监控的共同感知之外:不对称和分歧的含意

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摘要

Past research has implicitly assumed that only mean levels of trust and monitoring in teams are critical for explaining their interrelations and their relationships with team performance. In this article, the authors argue that it is equally important to consider the dispersion in trust and monitoring that exists within teams. The authors introduce "trust asymmetry" and "monitoring dissensus" as critical dispersion properties of trust and monitoring and hypothesize that these moderate the relationships between mean monitoring, mean trust, and team performance. Data from a cross-lagged panel study and a partially lagged study support the hypotheses. The first study also offered support for an integrative model that includes mean and dispersion levels of both trust and monitoring. Overall, the studies provide a comprehensive and clear picture of how trust and monitoring emerge and function at the team level via mean and dispersion.
机译:过去的研究隐含地认为,只有团队中的信任度和监控水平才对解释其相互关系以及与团队绩效的关系至关重要。在本文中,作者认为,考虑团队内部存在的信任和监视分散同样重要。作者介绍了“信任不对称”和“监视异议”作为信任和监视的关键分散属性,并假设它们缓和了平均监视,平均信任和团队绩效之间的关系。来自交叉滞后的小组研究和部分滞后的研究的数据支持上述假设。第一项研究还为集成模型提供了支持,该模型包括信任和监视的均值和分散级别。总体而言,研究提供了全面清晰的画面,显示了信任和监控如何通过均值和分散在团队级别出现和发挥作用。

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