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首页> 外文期刊>Journal of public health management and practice: JPHMP >Disaster planning for vulnerable populations: Leveraging community human service organizations direct service delivery personnel
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Disaster planning for vulnerable populations: Leveraging community human service organizations direct service delivery personnel

机译：针对弱势人群的灾难规划：利用社区人类服务组织直接提供服务的人员

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Introduction: Given the variability, complexities, and available resources for local vulnerable populations, it is clear that preparing effectively for catastrophic events cannot be accomplished with a single, simple template. Inclusion of Community Human Service Organizations' (CHSO's) direct service delivery personnel ensures that emergency disaster planning efforts for vulnerable populations are effective and responsive to unique needs and constraints. By leveraging existing local resources, it extends the preparedness system's reach to the whole community. Background: CHSO personnel already perform community-based services and directly engage with vulnerable and special needs populations; typically they are on the front lines during an emergency event. Generally, however, the CHSOs, staff, and clients are neither adequately prepared for disasters nor well integrated into emergency systems. To address preparedness gaps identified during Hurricane Sandy, regional CHSO and local health department partners requested that the Columbia Regional Learning Center provide preparedness trainings for their agencies and staff responsible for vulnerable clients. Methods: Evaluation of this initiative was begun with a mixed-methods approach consisting of collaborative learning activities, a function-based assessment tool, and a 5 Steps to Preparedness module. Results: Results from a survey were inclusive because of a low response rate but suggested satisfaction with the training format and content; increases in awareness of a client preparedness role; and steps toward improved personal, agency, and client preparedness. Discussion: Direct service delivery personnel can leverage routine client interactions for preparedness planning and thus can contribute significantly to vulnerable population and community disaster readiness. Trainings that provide preparedness tools can help support this role. Lessons Learned: CHSO personnel are knowledgeable and have the expertise to assist clients in personal preparedness planning; yet, there are challenges around their ability and willingness to take on additional responsibilities.
机译：简介：鉴于本地脆弱人群的多变性，复杂性和可用资源，很明显，仅凭一个简单的模板就无法有效地为灾难性事件做好准备。社区人类服务组织（CHSO）的直接服务提供人员的参与确保了针对弱势人群的紧急灾难规划工作是有效的，并能响应独特的需求和约束。通过利用现有的本地资源，它将防备系统的影响范围扩展到整个社区。背景：CHSO人员已经提供了基于社区的服务，并直接与弱势和特殊需求人群互动;通常，他们在紧急情况下位于前线。但是，一般而言，CHSO，员工和客户既没有为灾难做好充分的准备，也没有很好地整合到应急系统中。为了解决桑迪飓风期间发现的准备工作方面的差距，地区CHSO和地方卫生部门合作伙伴要求哥伦比亚地区学习中心为其负责脆弱客户的机构和人员提供准备培训。方法：通过混合方法方法（包括协作学习活动，基于功能的评估工具以及“准备工作的5个步骤”模块）组成的混合方法开始对该计划进行评估。结果：由于答复率低，但调查结果具有包容性，但表明对培训形式和内容感到满意;提高对客户准备角色的认识;并采取措施改善个人，代理和客户的准备。讨论：直接服务提供人员可以利用常规的客户交互来进行备灾计划，从而可以为脆弱的人群和社区灾难做好准备。提供备灾工具的培训可以帮助支持这一角色。经验教训：CHSO人员知识渊博，并具有协助客户进行个人备灾计划的专业知识;然而，围绕他们承担额外责任的能力和意愿仍存在挑战。

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