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The impact of personalized reminders in addition to an automated patient reminder system on pediatric dermatology no‐show rates: A pilot study

机译:个性化提醒的影响除了自动化的患者提醒系统对儿科皮肤病学无节目税率:试点研究

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Abstract We investigated the impact of a personalized telephone call reminder for patients that had not confirmed their clinic appointment, in addition to automated reminders, on monthly no‐show rates. Our data revealed a reduction in the monthly no‐show rate from 16.0% ( SD ?=?3.91%) before the intervention to 13.1% ( SD ?=?0.27%, P ?=?0.0997) after the intervention, which was not statistically significant. The standard deviation of the no‐show rate with the intervention was reduced, leading to a predictable monthly no‐show rate (range 12.93%‐13.51%). Thus, the number of patients attending clinic was more predictable. This study highlights the need for additional investigation of factors associated with appointment nonadherence in pediatric dermatology.
机译:摘要我们调查了个性化电话提醒对未确认其诊所预约的患者的影响,除了自动提醒,每月没有显示率。 我们的数据显示在干预之前从16.0%(SD?= 3.91%)降低了每月禁令率(SD?= 3.91%)下干预后的13.1%(SD?= 0.27%,p?= 0.0997),这不是 统计学意义。 禁止干预的禁止率的标准偏差减少,导致可预测的月度无节目率(范围为12.93%-13.51%)。 因此,参加诊所的患者的数量更加可预测。 本研究突出了需要额外调查与儿科皮肤科预约不正常相关的因素。

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