声明
ACKNOWLEDGEMENTS
TABLE OF CONTENTS
ABSTRACT
摘要
1 INTRODUCTION
1.1 Background of the Study
1.2 LITERATURE REVIEW
1.3 Research Question and Objectives
1.4 Delimitations of the Study
1.5 Synopsis of Chapters
2 Theoretical Background
2.1 Need Hierarchy Theory
2.2 Motivation-Hygiene Theory
2.3 Theory of Needs
2.4 ERG Theory
2.5 Equity Theory
2.6 Human Development Theory
2.7 Four Drive Theory of Motivation
3.CASE STUDY
3.1 Subject Choice
3.2 Purpose Statement
3.3 Case study Methodology and Design
3.4 Participants
3.5 Case Sampling
3.5.1 Interview Questionaria
3.5.2 Conduetion ofthe Interviews
3.6 Data Analysis Process
3.7 Ethieal Considerations
4 Case Description
4.1 Case study
4.1.1 Analysis Organizational Culture in Air China
4.1.2 Analysis of Job Design in Air china
4.1.3 Analysis of Air china Fairness in Resource and Performance-Management.
4.1.4 Analysis of Reward System in Air China
4.2 Case Analysis
4.2.1 Reward System
4.2.2 Organizational Culture
4.2.3 Job Design
4.2.4 Justice in Performance-Management and Resource-Allocation
4.3 Case versus the Model
5 CONCLUSIONS AND RECOMMENDATIONS
5.1.Summary
5.2 Answering the Research Question
5.3 Managerial and Theoretical Implications
5.4 Strength and Weaknesses of the Study
5.5 Suggestions for Further Research
References
Appendix