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The impact of personality, task and technology on perceived team interaction and performance in virtual teams.

机译:个性,任务和技术对虚拟团队中感知到的团队互动和绩效的影响。

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摘要

As the use of teams increases in organizations, it is important that managers understand how to make teams more productive. While theories related to face-to-face or collocated teams are well established, little is known about virtual teams. Virtual teams are composed of members who are geographically dispersed and rarely meet in person but rather interact and carry out their task via information and communication technology.; This study analyzed how team interaction and performance varied in the virtual and collocated environment for teams completing two different tasks: intellective and preference. Intellective tasks have a correct answer or solution while preference tasks do not. To complete an intellective task, members had to share information and utilize analytical skills while preference tasks required members to use social skills such as negotiating and consensus building.; A second phase of this study analyzed how individual personality dimensions impacted team interaction in the different task (intellective or preference) and technology (virtual or collocated) environments. An experiment was conducted utilizing upper level business students. Data were collected to measure individual personality dimensions; the level of conflict, cohesion, and trust in the team; and team output and satisfaction for the four task/technology conditions. Results are beneficial for the academic and practitioner communities.
机译:随着组织中团队使用的增加,管理人员必须了解如何提高团队生产力,这一点很重要。尽管与面对面或并置团队有关的理论已经很成熟,但对于虚拟团队知之甚少。虚拟团队由成员组成,这些成员地理位置分散,很少亲自见面,而是通过信息和通信技术进行互动并执行任务。这项研究分析了团队在虚拟和并置环境中的交互作用和绩效如何变化,以帮助团队完成两项不同的任务:智力和偏好。智力任务具有正确的答案或解决方案,而偏好任务则没有。为了完成智力任务,成员必须共享信息并利用分析技巧,而偏好任务则要求成员运用社交技巧,例如谈判和建立共识。该研究的第二阶段分析了个人个性维度如何在不同任务(智力或偏好)和技术(虚拟或并置)环境中影响团队互动。利用高级商务学生进行了一项实验。收集数据以测量个人人格维度;团队的冲突,凝聚力和信任度;以及团队对四个任务/技术条件的输出和满意度。结果对学术界和从业人员都是有益的。

著录项

  • 作者

    Furumo, Kimberly A.;

  • 作者单位

    Southern Illinois University at Carbondale.;

  • 授予单位 Southern Illinois University at Carbondale.;
  • 学科 Business Administration Management.
  • 学位 Ph.D.
  • 年度 2005
  • 页码 190 p.
  • 总页数 190
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 贸易经济;
  • 关键词

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