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Do stressors stifle or facilitate employees' innovative use of enterprise systems: the moderating role of IT mindf ulness

机译:压力源扼杀或促进员工的企业系统的创新利用:IT心灵ULNESS的调节作用

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Purpose Innovative use of enterprise systems (ES) by employees is essential for organisations to benefit from huge investments in such systems. Drawing on job demands-resources (JDR) theory, this study explores how stressors (i.e. challenge and hindrance stressors) influence employees' innovative use of ES, as well as considering the moderating effects of IT mindfulness. Design/methodology/approach Data were collected from a longitudinal survey of 152 employees in a large financial service company in China. Hierarchical multiple regression was used to test the research model. Findings Results showed that challenge stressors exerted a positive effect and hindrance stressors had no significant effect on innovative use of ES. Furthermore, we found that IT mindfulness weakened the positive effect of challenge stressors and the negative effect of hindrance stressors on innovative use of ES. Originality/value This study is among the first to extend the research of innovative use of ES by considering two types of stressors based on the JDR theory. Besides, new insights are provided on how to promote employees' innovative use of ES in the post-acceptance stage according to the different levels of IT mindfulness of employees.
机译:目的的目的,员工的企业系统的创新利用对于组织对于这些系统中的巨额投资中受益,这是必不可少的。借鉴工作要求 - 资源(JDR)理论,这项研究探讨了压力源(挑战和障碍压力源)如何影响员工的创新使用,以及考虑IT令人思想的调节效果。从中国大型金融服务公司的152名员工纵向调查中收集了设计/方法/方法数据。使用分层多元回归来测试研究模型。研究结果表明,挑战压力源施加阳性效果,障碍压力源对ES的创新使用没有显着影响。此外,我们发现IT令人思想削弱了挑战压力源的积极作用和障碍压力源对es的创新使用的负面影响。本研究的原创性/价值是首先通过考虑基于JDR理论的两种类型的压力源来延长创新使用ES的研究。此外,根据员工的不同层次,如何促进员工在接受阶段的员工的创新利用方面提供了新的见解。

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