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Learning management systems: ICT skills, usability and learnability

机译：学习管理系统：ICT技能，可用性和可学习性

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Purpose - The purpose of this paper is to investigate the implications of usability and learnability inrnlearning management systems (LMS) by considering the experiences of information and communicationsrntechnology (ICT) experts and non-experts in using the LMS of an open-distance university.rnDesign/methodology/approach - The paper uses task-based usability testing augmented by eyerntracking, post-test questionnaires and interviews; and data captured by video recordings, eye tracking,rnpost-test questionnaires and interviews.rnFindings - Usability is critical in LMS where students' ICT skills vary. The learnability of the LMS wasrnhigh and providing assistance for first-time users to get past the critical errors, rather than redesigningrnsystems to accommodate low ICT skills, should be considered. Designing an LMS for novices may lead torna less efficient design for regular users.rnResearch limitations/implications - Usability testing is limited to the LMS of one open-distancernuniversity. ICT skills are identified as a determinant of LMS usability.rnPractical implications - This paper highlights the effect of ICT skills on the usability of LMSs andrneventually learning. ICT skills may be an important factor in inhibiting the learning of students fromrndeveloping communities. If ICT literacy is not recognised and dealt with, the lack of ICT skills mayrnundermine the efforts to use e-learning in bridging the digital divide.rnOriginality/value - The effect of ICT skills on the usability of LMSs has not been researched in therncontext of distance education.
机译：目的-本文的目的是通过考虑信息和通信技术（ICT）专家和非专家在使用开放式大学的LMS方面的经验来研究可用性和可学习性的学习管理系统（LMS）的含义。 /方法论/方法-本文使用了基于任务的可用性测试，并通过眼动追踪，测试后调查表和访谈进行了补充；结果-在学生信息和通信技术技能各不相同的LMS中，可用性至关重要。 LMS的易学性很高，应该为首次使用的用户提供帮助以克服严重的错误，而不是重新设计系统以适应低ICT技能。为新手设计LMS可能会导致普通用户的效率降低。研究限制/意义-可用性测试仅限于一个开放距离大学的LMS。信通技术技能被认为是LMS可用性的决定因素。实践意义-本文着重介绍了ICT技能对LMS可用性和最终学习的影响。信息通信技术技能可能是阻碍学生向发展中社区学习的重要因素。如果无法识别和处理ICT素养，则缺乏ICT技能可能会破坏使用电子学习弥合数字鸿沟的努力。原始性/价值-尚未在以下方面研究ICT技能对LMS可用性的影响远程教育。

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