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The effects of hierarchical culture on knowledge management processes

机译：分层文化对知识管理过程的影响

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Purpose - In order to make knowledge management (KM) successful, the most important aspect is to nurture organizational culture. Furthermore, many studies indicate that hierarchical culture can significantly hinder the success of KM activities. The purpose of this paper, based on the antecedents of hierarchical culture and utilizing four activities of knowledge conversion, is to explore the impacts of hierarchical culture on the effectiveness of the knowledge management processes (KMP). Design/methodology/approach - In order to gain best exploration on hierarchical culture, knowledge conversion, and KMP, both qualitative and quantitative techniques were used. Findings - Through interpretative case studies and questionnaire analyses, the research finds that hierarchical culture has shown its influences towards KMP, and can act as mediators for knowledge conversion, and KMP. For instance, developing hierarchical culture will be suitable for conducting combination and externalization; moreover, it will be beneficial to the implementation of KM. In contrast, it would not be helpful towards socialization and internalization; moreover, it will not be beneficial to KM strategy and plan. Research limitations/implications - The study comprised in-depth interviews with only two firms and questionnaire surveys with 31 companies. The results need to be validated by a robust survey. Practical implications - This conceptual framework is expected to provide a convenient way to illustrate the effects of hierarchical culture on knowledge conversion, and KMP. And thus, enterprises can make corrections and adjustments accordingly in order to greatly enhance the effectiveness and efficiency of implementing KM through appropriate organizational culture. Originality/value - This study proposes a conceptual framework to fully illustrate the influences of hierarchical culture on knowledge conversion, and KMP.
机译：目的-为了使知识管理（KM）成功，最重要的方面是培养组织文化。此外，许多研究表明，等级文化会严重阻碍KM活动的成功。本文的目的是基于分层文化的前身，并利用知识转换的四个活动，旨在探讨分层文化对知识管理过程（KMP）有效性的影响。设计/方法/方法-为了获得对分层文化，知识转换和KMP的最佳探索，同时使用了定性和定量技术。调查结果-通过解释性案例研究和问卷调查分析，研究发现等级文化已显示出其对KMP的影响，并且可以充当知识转换和KMP的中介者。例如，发展等级文化将适合进行合并和外在化。而且，这将有利于知识管理的实施。相反，它对社会化和内部化没有帮助；而且，这对知识管理战略和计划将无益。研究的局限性/意义-该研究仅对两家公司进行了深度访谈，对31家公司进行了问卷调查。需要通过强大的调查来验证结果。实际意义-预期该概念框架将提供一种方便的方式来说明分层文化对知识转换和KMP的影响。因此，企业可以相应地进行更正和调整，以通过适当的组织文化大大提高实施知识管理的有效性和效率。原创性/价值-这项研究提出了一个概念框架，以充分说明分层文化对知识转化和KMP的影响。

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