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Team mental models, relationship conflict and effectiveness over time

机译：团队精神模型，关系冲突和有效性

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Purpose - This study aims to evaluate the extent to which similar team mental models (TMMs) at the beginning of a team's lifecycle influence the level of relationship conflict within the team, TMM-similarity at the middle of the team lifecycle, and in turn team effectiveness. Thus far, no research has analysed the mediating role of a dysfunctional team process between TMM-similarity and effectiveness. Design/methodology/approach - The study was conducted in a strategy and management competition involving 414 individuals who comprised 92 teams (3-5 members). Data were collected at four moments in time. The questionnaires were developed based on validated scales and adapted for the specific context. Findings - The results provide support for the mediating role of conflict between the similarity of team-TMMs at the beginning of team lifecycle and effectiveness. The results also provide support for the mediating role of task-TMMs in the middle of team lifecycle between task-TMMs at the beginning of team lifecycle and effectiveness. Findings suggest that teams with more similar TMMs, experience less relationship conflict which in turn improves effectiveness. Research limitations/implications - In this study TMM-accuracy was not analysed. Future research should analyse the role of TMM similarity and accuracy. Further, future research should explore the optimal level of TMM-similarity and when the similarity of TMM is disruptive to teams. Originality/value - This paper sheds light on the role of conflict as a dysfunctional team process between TMM-similarity and effectiveness. Moreover, this paper shows that more research on TMM evolution is needed.
机译：目的-这项研究旨在评估团队生命周期开始时类似的团队心理模型（TMM）对团队内部关系冲突的程度，团队生命周期中间的TMM相似性以及反过来影响团队的程度效力。迄今为止，尚无研究分析TMM-相似性和有效性之间功能失调的团队过程的中介作用。设计/方法/方法-这项研究是在策略和管理竞赛中进行的，涉及414位个人，包括92个团队（3-5个成员）。在四个时刻收集数据。问卷是根据经过验证的量表制定的，并针对特定情况进行了调整。研究结果-结果为团队TMM在团队生命周期开始时的相似性与有效性之间的冲突的中介作用提供了支持。该结果还为在团队生命周期开始时任务-TMM在团队生命周期中间和有效性之间的任务-TMM的中介作用提供了支持。研究结果表明，拥有更多类似TMM的团队经历的关系冲突更少，从而提高了工作效率。研究的局限性/意义-在本研究中，未分析TMM准确性。未来的研究应分析TMM相似性和准确性的作用。此外，未来的研究应该探索TMM相似性的最佳水平以及TMM的相似性是否会破坏团队。原创性/价值-本文阐明了冲突在TMM相似性和有效性之间的功能失调的团队过程中的作用。而且，本文表明需要对TMM演进进行更多的研究。

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