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Factors in client-clinician interaction that influence hearing aid adoption

机译:客户-临床医生互动中影响助听器采用的因素

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The influence of client-clinician interactions has not been emphasized in hearing health care, despite the extensive evidence of the impact of the provider-patient interaction on health outcomes. The purpose of this study was to identify factors in the client-clinician interaction that may influence hearing aid adoption. Thirteen adults who had received a hearing aid recommendation within the previous 3 months and 10 audiologists participated in a study to generate, sort, and rate the importance of factors in client-clinician interaction that may influence the hearing aid purchase decision. A concept mapping approach was used to define meaningful clusters of factors. Quantitative analysis and qualitative interpretation of the statements resulted in eight concepts. The concepts in order of their importance are (a) Ensuring client comfort, (b) Understanding and meeting client needs, (c) Client-centered traits and actions, (d) Acknowledging client as an individual, (e) Imposing undue pressure and discomfort, (f) Conveying device information by clinician, (g) Supporting choices and shared decision making, and (h) Factors in client readiness. Two overarching themes of client-centered interaction and client empowerment were identified. Results highlight the influence of the client-clinician interaction in hearing aid adoption and suggest the possibility of improving hearing aid adoption by empowering clients through a client-centered interaction.
机译:尽管提供者与患者之间的互动对健康结局有影响,但在听力保健中并未强调客户与临床医生之间的互动影响。这项研究的目的是确定客户与临床医生互动中可能影响助听器采用的因素。在过去的3个月中有13位成年人收到了助听器推荐,还有10位听力学家参加了一项研究,以生成,分类和评估可能影响助听器购买决定的客户与临床医生互动因素的重要性。概念映射方法用于定义有意义的因素群集。对陈述的定量分析和定性解释产生了八个概念。这些概念按其重要性依次为:(a)确保客户的舒适度;(b)理解并满足客户的需求;(c)以客户为中心的特征和行动;(d)承认客户为个人;(e)施加不当的压力;以及不适,(f)临床医生传达设备信息,(g)支持选择和共同决策,以及(h)客户准备就绪的因素。确定了两个以客户为中心的交互和客户授权的总体主题。结果突出了客户与临床医生互动对助听器采用的影响,并提出了通过以客户为中心的互动来增强客户能力,从而改善助听器采用的可能性。

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