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Nurses' work environment and nursing outcomes: a survey study among Finnish university hospital registered nurses.

机译:护士的工作环境和护理效果:芬兰大学医院注册护士的一项调查研究。

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摘要

The aim was to assess the interrelationships between nurses' work environment and nursing outcomes. A cross-sectional survey of 664 registered nurses (RN) on 34 acute care inpatient hospital wards was used to measure nurses' perceptions. Patient data (n = 4045) consisting of a total patient satisfaction indicator were collected simultaneously with the nurse data during year 2005. RN's assessments of staffing adequacy, respect and relationships were the most important factors of work environment having an influence on job-related stress, job satisfaction, patient satisfaction and adverse events to patients and nurses. Some 77% of the RN reported adverse nurse events and 96% reported adverse patient events during a 3 month retrospective period. Ensuring sufficient and suitably qualified nurses' availability in delivering nursing care is an important management issue. Nurses are concerned about the quality of care, and the concerns perceived by nurses can influence their clinical work.
机译:目的是评估护士工作环境与护理结果之间的相互关系。在34个急诊住院医院病房中对664名注册护士(RN)进行了横断面调查,以衡量护士的看法。在2005年与护士数据同时收集了由患者总体满意度指标组成的患者数据(n = 4045)。RN对人员配备充足,尊重和人际关系的评估是影响与工作相关的压力的工作环境的最重要因素,工作满意度,患者满意度以及对患者和护士的不良事件。在3个月的回顾期内,RN中约有77%的护士发生了不良事件,而96%的患者发生了不良事件。确保足够和适当合格的护士提供护理服务是一个重要的管理问题。护士关心护理质量,并且护士认为的担忧会影响他们的临床工作。

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