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RESOURCE-BASED CONTINGENCIES OF WHEN TEAM-MEMBER EXCHANGE HELPS MEMBER PERFORMANCE IN TEAMS

机译:团队成员交换有助于团队成员表现时基于资源的意外事件

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摘要

We integrate social exchange theory with social capital theory to present a resourcebased contingency model of when team-member exchange (TMX) helps individual performance in teams. We argue that strong TMX produces obligations to utilize resources (e.g., task information) provided by one's teammates, and these obligations enhance performance when (a) teammates provide resources of high quality or (b) the quality of resources available from individuals outside of the TMX relationship (i.e., the leader) are low, purportedly because TMX-based obligations protect individuals from over-utilizing low-quality resources from the leader. We tested our model in two studies. In Study 1, multisource team data revealed that TMX enhanced member performance when teammates possessed attributes associated with high-quality resources (i.e., high cognitive ability) or when the leader did not. In Study 2, we replicated these findings in a scenario experiment, showing that TMX impacted performance under different resource conditions via felt obligation to utilize teammates' resources. Our findings advance the literature by delineating the teammate-and leader-resource conditions under which TMX benefits member performance, as well as demonstrating that felt obligation to utilize teammates' resources is an important mechanism underlying these effects. Theoretical and practical implications are discussed.
机译:我们将社会交换理论与社会资本理论相结合,提出了基于资源的权变模型,该模型可以说明团队成员交换(TMX)何时可以帮助团队中的个人表现。我们认为,强大的TMX产生了利用队友提供的资源(例如任务信息)的义务,而当(a)队友提供高质量的资源或(b)可以从队外提供的资源的质量时,这些义务可以提高绩效。 TMX关系(即领导者)关系很低,据称是因为基于TMX的义务保护个人免于过度利用领导者的劣质资源。我们在两项研究中测试了我们的模型。在研究1中,多源团队数据显示,当队友拥有与高质量资源(即高认知能力)相关的属性时,或者当领导者没有时,TMX会提高成员的绩效。在研究2中,我们在情景实验中重复了这些发现,表明TMX通过感受到使用队友资源的义务来影响不同资源条件下的性能。我们的发现通过描述TMX有益于成员绩效的队友和领导者资源状况,以及证明利用队友资源的义务是这些效应的重要机制,从而推动了文献发展。讨论了理论和实践意义。

著录项

  • 来源
    《Academy of Management Journal》 |2017年第3期|1117-1137|共21页
  • 作者单位

    Univ Washington, Management & Org, Seattle, WA 98195 USA;

    Univ Florida, Warrington Coll Business, Management, Gainesville, FL 32611 USA;

    Natl Univ Singapore, Management & Org, Singapore, Singapore;

  • 收录信息 美国《科学引文索引》(SCI);美国《化学文摘》(CA);
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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