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The Influence of Family-Supportive Supervisor Training on Employee Job Performance and Attitudes: An Organizational Work-Family Intervention

机译:家庭支持性主管培训对员工工作绩效和态度的影响:组织性工作家庭干预

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摘要

Training supervisors to increase their family-supportive supervisor behaviors (FSSB) has demonstrated significant benefits for employee physical health, job satisfaction, and turnover intentions among employees with high levels of family-to-work conflict in prior research in a grocery store context. We replicate and extend these results in a health care setting with additional important employee outcomes (i.e., employee engagement, organizational commitment, and supervisor ratings of job performance), and consider the role of the 4 dimensions underlying the FSSB. Using a quasi-experimental, pretest-posttest design, 143 health care employees completed surveys at 2 time periods approximately 10 months apart, along with their supervisors who provided ratings of employees' job performance. Between these surveys, we offered their supervisors FSSB training; 86 (71%) of these supervisors participated. Results demonstrated significant and beneficial indirect effects of FSSB training on changes in employee job performance, organizational commitment, engagement, job satisfaction, and turnover intentions through changes in employee perceptions of their supervisor's overall FSSBs. Further analyses suggest that these indirect effects are due primarily to changes in the creative work-family management dimension of FSSB.
机译:在杂货店背景下进行的先前研究中,培训主管提高他们的家庭支持主管行为(FSSB)已显示出对员工身体健康,工作满意度和离职意图的重大好处,这些员工具有较高的家庭与工作冲突。我们将这些结果复制并扩展到具有其他重要员工成果(即员工敬业度,组织承诺和主管对工作绩效的评估)的医疗保健环境中,并考虑FSSB的四个维度的作用。使用准实验,前测后测设计,143名医疗保健员工在大约相隔10个月的两个时间段内完成了调查,他们的主管也提供了员工工作绩效的评分。在这些调查之间,我们为其主管提供了FSSB培训;这些主管中有86名(71%)参加了会议。结果表明,FSSB培训通过改变员工对主管整体FSSB的看法,对员工工作绩效,组织承诺,敬业度,工作满意度和离职意向的变化具有显着和有益的间接影响。进一步的分析表明,这些间接影响主要是由于FSSB的创造性工作家庭管理维度的变化。

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